SERVICES

Our Services

Everything you need, all in one place. Explore our expert services designed to keep your spa running smoothly and your experience stress-free.

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BOISE | MERIDIAN | NAMPA | TWIN FALLS
(208) 468-8827
Boise showroom
BOISE
1340 S Orchard St,
Boise, ID 83705

Mon-Sat: 10:00AM - 6:00PM
Sunday: 11:00AM - 4:00PM

(208) 468-8827
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Meridian showroom
MERIDIAN
3490 E Tecate Ln,
Meridian, ID 83646

Mon-Sat: 10:00AM - 6:00PM
Sunday: 11:00AM - 4:00PM

(208) 468-8827
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Nampa showroom
NAMPA
16553 N Marketplace Blvd,
Nampa, ID 83687

Mon-Sat: 10:00AM - 6:00PM
Sunday: 11:00AM - 4:00PM

(208) 468-8827
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Twin Falls showroom
TWIN FALLS
960 Blue Lakes Blvd N,
Twin Falls, ID 83301

Mon-Sat: 10:00AM - 6:00PM
Sunday: 11:00AM - 4:00PM

(208) 468-8827
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Hailey showroom
HAILEY
221 S River St, Suite 1A
Hailey, ID 83333

Mon-Fri: 9:00AM - 5:00PM
Sat & Sun: Closed

(208) 726-8899
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Hot Tub Repair & Service in Idaho

Hot Tub Repair & Service in Boise, Meridian, Nampa & Twin Falls

Snake River Pool & Spa repairs and services Watkins Wellness hot tubs, swim spas and saunas (Hot Spring®, Caldera®, Freeflow®, Fantasy®, Endless™ Pools and Tylö) from our Boise, Meridian, Nampa and Twin Falls showrooms. We sell the brands we service, and we’ve served Idaho since 1978. Submit a service request or call (208) 468-8827 for pricing.

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Watkins Wellness specialists

These are the brands we sell, and the brands our service team works on:

  • Hot Spring® and Caldera® hot tubs
  • Freeflow® plug-and-play spas (115 V Plug-N-Play)
  • Fantasy® spas
  • Endless™ Pools swim spas and fitness systems
  • Tylö saunas and heaters

Have a different brand? Call (208) 468-8827 and ask.

What we fix

  • Drain valve leaks (the most common), including loose drain caps and missing or worn gaskets
  • Equipment-area leaks: pump seals, plumbing joints, fittings, and the heater, circulation pump and jet pumps. Most can be diagnosed and repaired during the same visit.
  • In-foam leaks inside the spa’s insulation, which may need panel and foam removal or an in-shop repair
  • Freeze damage. If your spa has frozen, damage may be widespread, and repair costs can exceed the value of the spa.

Hot tub repair by city

Hot tub repair in Boise

Our service team covers Boise homes from our showroom at 1340 S Orchard St, Boise, ID 83705. Call (208) 468-8827 or submit a service request. Tell us your brand, model and what’s happening (error code, leak location, no heat), and we’ll quote the visit.

Getting ready for a cold snap? Read our freeze protection guide. Shopping for a replacement instead? See hot tubs in Boise.

Hot tub repair in Meridian

Meridian owners can reach the same service team through our showroom at 3490 E Tecate Ln, Meridian, ID 83646. Call (208) 468-8827 or submit a service request. Shopping for a new spa? See hot tubs in Meridian.

Hot tub repair in Nampa

For repair and service in Nampa, contact our showroom at 16553 N Marketplace Blvd, Nampa, ID 83687. Call (208) 468-8827 or submit a service request. Swim spa owner? We service Endless™ Pools and the other swim spas we sell. See hot tubs in Nampa and swim spas in Nampa.

Hot tub repair in Twin Falls

Our Twin Falls showroom at 960 Blue Lakes Blvd N, Twin Falls, ID 83301 handles repair and service for the brands we sell, plus pool and spa service in Twin Falls. Call (208) 468-8827 or submit a service request. Shopping for a new spa? See hot tubs in Twin Falls.

Hot tub repair in Hailey, Ketchum, Sun Valley & Bellevue

Our Hailey team at 221 S River St, Suite 1A, Hailey, ID 83333 services hot tubs, swim spas, saunas, cold plunges and pools across the Wood River Valley, whatever the brand. Call (208) 726-8899 or see Hailey hot tub & pool repair.

Pricing

Call for pricing. Every repair is different, so our service team will quote your visit when you call or submit a request. In-warranty repairs are covered by the manufacturer’s warranty; we’ll confirm your coverage when you book.

Before you call

  • Hand-tighten the drain cap(s); some spas have two drains near each other. Make sure the gaskets are present and in good condition.
  • If the spa sat dry for a month or more, watch the leak for about 72 hours after refilling. Minor leaks may stop once the water heats and the seals expand.
  • Repair parts: standard shipping takes 7–14 days; expedited takes 3 business days.
  • More detail: Spa leaks and repairs guide.

Ongoing care

Request service

Submit a service request or call (208) 468-8827.

Wood River Valley? Our Hailey service team covers every brand → Hailey hot tub & pool repair

Discover our top selling
wellness products

Along with repair and service, we offer premium hot tubs, swim spas, saunas, and cold plunges designed to support a complete health and wellness routine. Whether your focus is recovery, relaxation, or everyday rejuvenation, we have solutions to match your goals.

Hot Tubs

A wide selection of premium hot tubs for ultimate relaxation.

Swim Spas

All-in-one fitness & relaxation spas perfect for daily exercise & recovery.

Saunas

Premium indoor & outdoor saunas that promote healing & rejuvenation.

Cold Plunge

Top-of-the-line cold plunge baths that revitalize your body & sharpen your focus.

We don’t just sell hot tubs, swim spas, saunas, and cold plunges, we support them with professional service and ongoing maintenance. Our flexible trade-in options and skilled repair team make us a trusted one-stop solution in Boise, Meridian, Nampa and Twin Falls.

Homeowners like you trust Snake River Pool & Spa for quality products, service, and unbeatable support.

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01

Premium Quality Products

We sell and service industry-leading Watkins Wellness brands known for durability, performance, and innovation.

02

Expert Installation and Support

Our own service team handles repairs, maintenance, and ongoing support.

03

Local Showrooms & Fast Delivery

Visit or call our Boise hot tub showroom or our Meridian, Nampa or Twin Falls showroom to book service.

Related

Frequently asked questions

Which brands do you service?

We specialize in Watkins Wellness brands: Hot Spring, Caldera, Freeflow, Fantasy, Endless Pools and Tylö, the same brands we sell at our Boise, Meridian, Nampa and Twin Falls showrooms. Have a different brand? Call (208) 468-8827 and ask.

Call for pricing. Every repair is different, so our service team will quote your visit when you call (208) 468-8827 or submit a service request.

Leaks at the drain valve, usually from a drain cap that isn’t fully tight or a missing, worn or misplaced gasket. Check these before you request service.

Standard shipping takes 7–14 days. Expedited shipping takes 3 business days.

It depends on the damage. Freeze damage can be widespread and plumbing leaks are more likely. Repair costs may exceed the value of the spa. We repair visible leaks first, then you refill and monitor the spa for further water loss.

Customer
Reviews

“We had an outstanding experience with Snake River Pool and Spa. Our dream was to install an outdoor barrel sauna. At first, we were going to buy through Costco, but after a consultation with Snake River, we chose the route of their local company. Cameron at Snake River was super helpful, friendly, and responsive to all our questions. They made recommendations and sent different sauna options. His team was able to make some referrals to electricians and contractors too. When the sauna was on backorder, Snake River quickly addressed our concerns. If you’re looking into saunas, I would highly recommend working with Snake River. One other benefit (rather than Costco) is the continued support if any problems come up. We will definitely work with Snake River again on any future spa needs. “

Natalia DiGiosia

“No matter who helps me, when I walk in the door at Snake River, the person knows what they’re talking about and are attentive and informed. I’m so glad I bought my Hot Springs Spa from you folks. You’re always there for me. I could have bought something at the fairgrounds….but I wanted to buy from Snake River because not only did I buy a hot tub, I bought confidence that if I need service on the hot tub, the technical expertise at SR is there to help get my hot tub back on line. You folks are great. “

Manongahela

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